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Important Sector Notice May 2019

Sector notice 9 May 2019

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System outage from 4pm Friday 10 May

HEIMS systems will be unavailable between 4pm AEST Friday 10 May and 9am Monday 13 May for system maintenance. The HEIMSHELP website will be unavailable between 8pm Friday 10 May and midnight Sunday 12 May.

Systems affected:

  • TFN verification
  • CHESSN allocation and entitlement checks including Web Services
  • HEIMS Online
  • HEIMS Administration
  • HEIMSHELP website
  • Government eCAF
  • Commonwealth Scholarships

To minimise disruption to HEIMS systems we are seeking your assistance to not submit any TFN Lookup Submissions during Friday 10 May and that no other submissions are reported with HEPCAT between 4pm Friday 10 May and Monday 13 May.

For higher education providers who are in the process of verifying their data please aim to submit all revisions and refresh your reports before 4pm AEST this Friday 10 May.

If you have any questions or concerns please don't hesitate to contact us.

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Verification reminder for higher education providers – Full year 2018 student data sign off due 15 May

Verifying data is a legislative requirement. It certifies that the data you have reported during the previous calendar year is complete and accurate for funding and publication purposes.

It's your final opportunity to check for errors or omissions, so please ensure that you have reviewed your reports carefully before signing off by 15 May deadline. Remember that once data has been verified, it is final and no further revisions or changes can be reflected in verification reports.

If you have revised or submitted data after first starting verification please remember to "REFRESH" all reports to include the latest data.

Thank you to those providers that have already verified their reports.


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