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Transforming the Collection of Student Information

TCSI.Support [at] humanservices.gov.au (subject: TCSI%20enquiry) ()

This page outlines everything you need to know about Transforming the Collection of Student Information (TCSI).

Use the tabs below to navigate this page and remain up to date about all things TCSI. Use the tiles, top right, to navigate away from this page to the collection of TCSI webinars and or to contact us directly.


What's New?

TCSI is a program driven by collaboration and innovation and as a result things are constantly evolving. For your convenience all of the TCSI team's latest advancements and achievements will be listed below, with reference to the date they were published.

25 July 19: The VET Student Loans 2020 file templates are now available in the 2020 Reporting Requirements tab under the VET Student Loans requirements.

24 July 19: The Higher education 2020 file templates are now available in the 2020 Reporting Requirements tab under the Higher education requirements.

25 June 19: The Ministerial Notice is now available in the 2020 Reporting Requirements tab under the Higher education requirements.

13 June 19: The latest versions of the 2020 Data element specifications and the Higher Education data framework are now available under 2020 Reporting Requirements. We have provided each of the documents with a track changes version so you can see what has changed since your feedback was submitted in March.

24 May 19: The latest versions of the 2020 VSL Reporting Requirements are now available under 2020 Reporting Requirements. We have provided each of the documents with a track changes version so you can see what has changed since your feedback was submitted in March.

3 Apr 19: Our recent webinar presentations and recordings are available in our TCSI webinar gallery.


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What is TCSI?

TCSI (pronounced 'taxi') is a joint project to transform how student information is collected.

The Department of Education (the department) and the Department of Human Services (DHS), are working together with education providers and software developers to build a compatible solution that will provide a seamless experience for providers and students.

For education providers it will: reduce duplication, be simpler and more intuitive to use, resolve system deficiencies and improve data availability. For students it will: Make DHS student claims simpler, improve payment accuracy and help maintain their student payment to complete their studies. TCSI

The TCSI solution will replace the Higher Education Provider Client Assistance Tool (HEPCAT) for all education providers and the Centrelink Academic Reassessment Transformation (CART) for universities.

2020 Reporting Requirements

These documents are working and therefore subject to change, update and alteration.

Data element specs

Higher education requirements

VET Student Loans requirements

A summary of changes from version 0.1 are listed in the June TCSI newsletter article.

Earlier versions of documents can be found in the Archive tab.


The department held workshops in 2016 and 2017 to develop the business plan for a new data solution. These workshops invited feedback from co‑design contributors (CDC) nominated by Universities Australia, ANUPCOPHE and ACTPET. We released our discussion paper in January 2019 and received 60 responses, which informed the TCSI solution as it exists today.

The Solution

The Department of Education and DHS are working with the CDC to prepare advice and recommendations on:

  • the purposes and uses of data and scope of the collection
  • preferred methods and location of collection
  • data governance, privacy and access issues
  • resourcing and costs associated with the collection
  • co‑ordination and interaction of existing data and related initiatives

Our cohort of co‑design contributors was expanded in March 2018 to include:

  • Representatives from each group of universities, including the non‑affiliated universities
  • 4 Oracle (Peoplesoft) providers, 4 Tribal Callista providers, 4 Technology One providers and 5 providers who develop their own solutions internally
  • 5 non‑university providers
  • 7 dual providers, including 4 TAFEs

Since this time, the CDC and the wider sector has continued to play a vital role in shaping the TCSI solution.

Prior to 6 March 2019, the TSCI team called for sector feedback pertaining to the 2020 Reporting Requirements. The insightful ideas and suggestions offered by the sector have informed recent changes to the 2020 Reporting Requirements.


The origins of the TCSI project began in September 2016, the project has made significant advancements since this time and is quickly approaching conclusion. All documents pertaining to the timeline and transition period can be found below and will continue to be revised and updated until TCSI has replaced HEPCAT and delivered us to the 'new world' of data collection and management.

TCSI Journey Map

The Journey map, below, outlines the steps each provider will need to complete to successfully transition to the TCSI solution.

To facilitate a smooth transition from batch submissions to near real time reporting and to focus initial development effort on the high value, high volume data submissions, the technical solution will be rolled out in two releases:

TCSI Release 1 – October 2019

This release delivers the APIs and portal functionality to report student, reference and enrolment data. This includes:

  • Higher education courses of study, courses, students, course admissions, units of study, unit enrolments, campuses and courses on campus.
  • All VSL data groups

The APIs for these data groups incorporate the complete technical solution, including all specifications and swagger files, to support Release 1. The complete set of APIs will be available to test from mid‑July 2019.

Portal templates for Release 1 files will be available on the TCSI webpage from the end of June.

From the end of October 2019, we will undertake pilot testing with a small group of volunteer users to verify system functionality and end to end processing. The system will then be open to all users from December 2019.

TCSI Release 2

This release delivers the APIs for the remaining higher education submissions:

  • OS‑HELP, SA‑HELP, University staff, applications, preferences, and offers.

We anticipate the APIs and Portal functionality for Release 2 will be available towards the end of March 2020.

Reporting dates during the transition

As you consider how best to move to the new reporting arrangements from December 2019, you will have the option to:

  • Report your remaining 2019 submissions and 2020 data using a TCSI compatible solution, or
  • Report your remaining 2019 submissions using HEPCAT, and commence reporting 2020 data using TCSI as soon as you complete your HEPCAT submissions.

Prepopulating the TCSI Database (Migration)

HEIMS holds the authoritative source of information on higher education in Australia and therefore it is important that the value of this dataset is not lost or overlooked. Therefore, verified data will continue to be stored for statistical purposes, providing the evidence base for publications and policy‑making. In line with current practice, verified data cannot be revised.

HEIMS also holds critical live data that supports ongoing administration. As we move to TCSI, we need to make sure we take the critical live information with us.

Please refer to the attachment below for greater detail around how each element will be treated.


PRODA is the authentication method for TCSI and facilitates the secure access to government services online.

Preparation for PRODA will take place in three phases. Continue your PRODA set-up today by downloading the TCSI – PRODA Phase 2 – Register document.

If you have any questions regarding PRODA please send them through to TCSI.Support [at] humanservices.gov.au.


Our ongoing engagement with the sector based on your feedback the TCSI team has compiled frequently asked questions (FAQs) surrounding the TCSI.


Which education providers will be affected by TCSI?

Any providers currently reporting data through the HEPCAT system will need to use the new TCSI system to report data to the Australian Government. This includes HELP providers, VSL providers and higher education providers reporting the TEQSA PIR collection.

Which data collections are included in the TCSI project?

The new data system will be used for all data previously reported via HEPCAT or HEIMS Administration, including course, campus, student, completions, Commonwealth scholarships, PIR, University applications and offers, and staff data collections. The new structure for collections is set out in the Data Framework, within the 2020 Reporting Requirements tab.

How will data be submitted under the new system?

The preferred submission method will be via automated processes known as business to government (B2G) application programming interfaces (APIs). APIs send data from a provider's student management system to the government with a minimum of manual processing.

Providers who are not yet ready to adopt the B2G solution will be able to submit data files and web forms via an internet browser based portal.

Will TCSI affect procedures for HELP estimates, variations or payments?

Estimates and payments processes are not being revised as part of TCSI.

What training will be made available for provider administration staff?

Webinars and technical documents for the TCSI project are published progressively on the TCSI Resources page.

The department will continue to develop training materials and webinars to support the use of tools and interfaces that we build.


Historical data: access and revisions

Software development


The TCSI archives house previous versions of documents and information circulated and dated prior to January 2019. Some of the information may be outdated so be sure to check the 2020 Reporting Requirements tab for the latest details.

Webinar recordings are housed in our TCSI webinar gallery where you can also access the slides we have presented.


We recommend viewing this presentation in PowerPoint (PPSX) then clicking F5 so you can see the animations.

TCSI Roadshow feedback - webinar presentation

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TCSI Proposed Solution

We recommend viewing this presentation in PowerPoint (PPSX) then clicking F5 so you can see the animations on the solution design.