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What's New?

HEIMS Online reports outage 4 July 2020

Due to scheduled maintenance on HEIMS servers on Saturday 4 July, HEIMS Production reports will be unavailable for a two hour period during the day.

Please note only HEIMS online reports will be affected. Providers should still be able to submit data through HEPCAT and access other HEIMS services including allocating CHESSNs in HEIMS Administration and Web Services.

TCSI Support email update

As we further integrate our support capability across the Department of Education, Skills and Employment and Services Australia, there will be a change of address for the TCSI Support Mailbox.

This change will take effect from COB today (8 May 2020), and we will continue to service the sector for all TCSI related enquiries as usual through our new email address at tcsisupport [at] dese.gov.au.

We will continue to follow-up on and respond to any currently open enquiries, and will also monitor the existing mailbox for the next two weeks to re-direct any emails.

Thank you for your patience and support through this change.

Key Dates and Deadlines

Jul 15

Verification of 2020 Staff data commences

Higher education providers who submitted 2020 staff data
Deadline for sign‑off is 15 August – see the Verifying your data toolkit

Aug 15

Verification of 2020 Staff data for Table A and B provider – deadline for sign off

Higher education providers who submitted 2020 staff data
See the Verifying your data toolkit