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What's New?

TCSI Support email update

As we further integrate our support capability across the Department of Education, Skills and Employment and Services Australia, there will be a change of address for the TCSI Support Mailbox.

This change will take effect from COB today (8 May 2020), and we will continue to service the sector for all TCSI related enquiries as usual through our new email address at tcsisupport [at] dese.gov.au.

We will continue to follow-up on and respond to any currently open enquiries, and will also monitor the existing mailbox for the next two weeks to re-direct any emails.

Thank you for your patience and support through this change.

Reporting 2020 higher education data

To assist providers in prioritising their response to COVID‑19 and help reduce reporting pressures during this challenging period, the department has modified the timeframes for reporting the 2020 Student data submissions.

Read more

Key Dates and Deadlines

Aug 15

Verification of 2020 Staff data for Table A and B provider – deadline for sign off

Higher education providers who submitted 2020 staff data
See the Verifying your data toolkit

Aug 31

2020 - Higher Education Student Data

HEPCAT is being updated to include the renewable HELP balance and new aviation limits. Submit your Student data at any time from 30 June.

  • Student data for census dates/debt incurral date between 1 January and 30 June
  • OS-HELP
  • SA-HELP
  • Commonwealth Scholarships

Report your data through HEPCAT/HEIMS at any time from 30 June using the 2019 file structures and formats.