Transforming the Collection of Student Information

What is Transforming the Collection of Student Information (TCSI)?

TCSI (pronounced 'taxi') is a joint project to transform how student information is collected.


Why we're doing it

The Department of Education & Training and the Department of Human Services (DHS) are working together with education providers to build a better solution.

The following graphic shows Benefits of the TCSI Project

For education providers it will:

  • reduce duplication
  • be simpler and more intuitive to use
  • resolve system deficiencies
  • Improve data availability

For students it will:

  • Make DHS student claims simpler
  • Improve payment accuracy
  • Help maintain their student payment to complete their studies

TCSI will provide solutions that will replace the Higher Education Provider Client Assistance Tool (HEPCAT) for all education providers and the Centrelink Academic Reassessment Transformation (CART) for universities.

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How we're working with you


The Department of Education & Training and DHS held workshops in 2016 and 2017 to develop the business plan for a new data solution. These workshops invited feedback from co‑design contributors nominated by Universities Australia, ANUP, COPHE and ACTPET.

We released our discussion paper in January 2018 and received 60 responses.

Paper responses are being designed into the solution and are informing discussions on the data we collect.

Solution co‑design

The Department of Education & Training and DHS are working with our co‑design contributors to prepare advice and recommendations on:

  • the purposes and uses of data and scope of the collection
  • preferred methods and location of collection
  • data governance, privacy and access issues
  • resourcing and costs associated with the collection
  • co‑ordination and interaction of existing data and related initiatives

Our cohort of co‑design contributors was expanded in March 2018 to include:

  • Representatives from each group of universities, including the non‑affiliated universities
  • 4 Oracle (Peoplesoft) providers, 4 Tribal Callista providers, 4 Technology One providers and 5 providers who develop their own solutions internally
  • 5 non‑university providers
  • 7 dual providers, including 4 TAFEs

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How can I get involved?

You can keep up to date with proposed changes and discussions on this page. We will also keep you up to date with our regular newsletters. To sign up to our newsletters visit our Opens in a new window: eNews signup page.

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TCSI Supporting documents

TCSI Proposed Solution

We recommend viewing this presentation in PowerPoint so you can see the animations on the solution design.


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TCSI Roadshow June 2018

The Department of Education & Training and the Department of Human Services invite all higher education and VET Student Loans providers to join us to learn more about what's happening with TCSI and to share your insights with us.

TCSI Roadshow

Your software vendor or IT specialist who looks after your student administration system is also very welcome to join us for the day.

If you have any questions about these sessions please don’t hesitate to contact us at

We are planning a webinar for July to provide feedback on the roadshows. If you were unable to attend one of the roadshows this would be a great chance to catch up with us.

Session details

9.30am – 4.30pm


We now have a high‑level agenda which gives you an idea of what we will be discussing on the day.

Please note that the timing and content on the agenda will be flexible, as we will adapt this to the people in the room and feedback on experiences at earlier roadshow locations.

1 Welcome 09.30 – 10.00
2 Data structures 10.00 – 11.00
Morning tea 11.00 – 11.15am
3 How does data flow into and within your organisation? 11.15 – 12.00
4 Proposed solution details 12.00 – 12.30
Lunch 12.30 – 1.15pm
5 Proposed solution details (continued) 1.15 – 2.00
6 Reporting timelines & transparent data use 2.00 – 2.45
Afternoon tea 2.45 – 3.00pm
7 Student support elements 3.00 – 3.15
8 Implementation 3.15 – 3.45
9 Open session for questions and discussion 3.45 – 4.30

If you require further information or assistance, please contact us.

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